Frequently asked questions
Please review frequently asked questions, if you cannot find the answer you are looking for? Reach out to our support team by opening forum thread.
- How can I order an article?
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- Who do I contact for technical issues?
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Reach out via the “Help” section or email us at office@coinubex.com
- How can I update my account settings?
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Go to “My Account” and update your profile, email, or password settings.
- I’m having trouble logging in; what should I do?
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Click on “Forgot Password?” on the login page to reset your password. If the issue persists, contact us at support@cryptotalk.coinubex.com.
- How can I become a moderator?
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Active members who follow the rules and contribute positively to the community can apply for a moderator role. Contact us via the “Support” section for more information.
- Can I block other users?
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- What should I do if I find inappropriate content?
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- How do I create a new post?
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Log in, navigate to the appropriate forum section, click on "New Post," and fill in the title and content fields.
- Is there a refund policy?
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Refunds are only issued if the service was not delivered as promised. Please review our Refund Policy for more details.
- What payment methods are accepted?
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We accept cryptocurrency payments (e.g., USDT (Tether), BNB and CoinubeX (CUBX))
